ClashOTB Dispute Resolution & Contact Information

Company: OVER THE BOARD DIGITAL (PTY) LTD
Address: 23 Parkiet Avenue, Birch Acres, Kempton Park, Gauteng, 1618
Email: support@otbdigital.co.za

1. Transaction Disputes

If you experience a transaction issue, first contact us with details including:

  • Transaction reference number
  • Event name
  • Payment method

We aim to resolve disputes within 10 business days.

2. Escalation

If unresolved, disputes may be escalated via Paystack Support or relevant consumer protection channels.

3. Jurisdiction

All disputes are governed by South African law.