ClashOTB Refund & Cancellation Policy
Effective Date: October 2025
1. Overview
All tournament and event payments made through ClashOTB are non-refundable except in the event of an official event cancellation by the organizer.
2. Eligible Refunds
Refunds are only issued when:
- The event is canceled by the organizer
- Duplicate payments occur due to technical error
3. Refund Process
Refunds will be processed to the original payment method within 5–10 business days after confirmation.
4. Contact
For refund inquiries, email support@otbdigital.co.za.